Douglas Ballard current policy and was Last Revised in May 2018.
For further information on our policies please Contact Us.
The policy will serve as a summary of your privacy rights. The law (currently the Data Protection Act 1998 and, from 25 May 2018, the General Data Protection Regulation (“GDPR”)) requires that your Personal Data be kept private unless there is a legal obligation or requirement for disclosure by us to authorised parties, in which case we will make such disclosure(s) as legally obliged. We must give you this notice about our privacy practices and follow the terms of this policy while it is in effect. Your use of the Platform and the Services indicates your acceptance of the terms of this policy.
LAWFULNESS OF OUR PROCESSING
It’s lawful for us to process personal information about you.
INFORMATION YOU PROVIDE
In order to contact Douglas Ballard you may be asked to provide personal details such as your name, address, age, e-mail address and phone number.
Douglas Ballard creates a record of the consultations, care/advice which is strictly confidential.
We may collect personal information about:
Telephone calls to and from Douglas Ballard are never recorded.
USES MADE OF YOUR PERSONAL INFORMATION
We use personal information to:
The transmission of information via the internet is not completely secure and we cannot guarantee the security of your information transmitted to our websites; any transmission is at your own risk.
What are cookies?
Cookies are small data files containing unique identifiers, which are sent to your device when you visit a website. Cookies are used to improve your online experience to:
Types of Cookies
Category 1 Cookies
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.
User consent is not required for the delivery of those cookies which are strictly necessary to provide services requested by the user.
Category 2 Cookies
These cookies collect information about how visitors use a website, for e.g. which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
Category 3 Cookies
These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.
These cookies are used to remember customer selections that change the way the site behaves or looks. It might also include cookies that are used to deliver a specific function, but where that function includes cookies used for behavioural/targeted advertising networks they must be included in category 4 as well as this category.
Douglas Ballard collects these types of cookies by functional use in clause 2.1.
By using https://www.douglasballard.com/ you agree that we can place these types of cookies on your device.
Category 4 Cookies
These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organization.
Definitions supplied by the International Chamber of Commerce ‘ICC UK Cookie Guide’ April 2012.
Social Website Cookies
So you can easily “Like” or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site.
The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.
For information on how to delete cookies, please refer to: http://www.wikihow.com/Clear-Your-Browser’s-Cookies
DISCLOSURE OF PERSONAL INFORMATION
We may disclose your personal information (to the extent necessary) to:
We may use third parties to process your personal information on our behalf. Where we do so, we ensure that they process information in accordance with our confidentiality and security requirements as well as in accordance with data protection requirements.
We may also disclose your personal information where we are required by law.
We will only send you marketing information where you have provided your consent to receive it. You have the right to ask us to stop processing your personal information for marketing purposes by emailing firstname.lastname@example.org
Where you are receiving marketing information by email, you can unsubscribe by clicking on the link within the email that has been sent to you.
ACCESS TO YOUR PERSONAL INFORMATION
You can find out if we hold any personal information by making a ‘subject access request’ under the Data Protection Act 1998. If we do hold information about you we will:
If you would like to know more about anything in this privacy statement, please email us at email@example.com.